Privacy Policy –
jaitbaaz Data Protection

1. Introduction

This Privacy Policy explains how jaitbaaz collects, uses, stores and protects the personal data of players who register and use the jaitbaaz platform. jaitbaaz is an online betting platform built for players in Bangladesh, and this policy reflects the data practices that apply to all users of the platform — whether accessed via the website, mobile browser or the dedicated jaitbaaz app.

By creating a jaitbaaz account, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and use of your data as described here. If you do not agree with this policy, you should not register an account or use the jaitbaaz platform.

jaitbaaz takes privacy seriously. We understand that players in Bangladesh value discretion, and we have built our data practices around the principle of collecting only what is necessary and protecting everything we hold. This policy is written in plain language so you know exactly where you stand.

2. Data We Collect

jaitbaaz collects personal data in three main ways: information you provide directly, information generated by your use of the platform, and information received from payment processors when you make a deposit or withdrawal.

Information You Provide

• Full name and date of birth (required for account registration and age verification)
• Mobile phone number (used for account login and transaction notifications)
• Payment method details — bKash, Nagad or Rocket account number registered in your name
• Any identity documents submitted during verification (national ID, passport or similar)
• Communications you send to jaitbaaz support, including emails and chat messages

Information Generated Automatically

• IP address and approximate geographic location at the time of login
• Device type, operating system and browser version
• Session duration, pages visited and features used within the jaitbaaz platform
• Betting history — games played, stakes placed, outcomes and timestamps
• Login timestamps and any failed login attempts on your account

3. Why We Collect It

Every piece of data jaitbaaz collects has a specific purpose. We do not collect data speculatively. The main reasons jaitbaaz processes your personal data are:

• Account operation: To create and manage your jaitbaaz account, verify your identity and process your bets.
• Payment processing: To handle deposits and withdrawals via bKash, Nagad and Rocket, and to verify that payment methods belong to you.
• Security and fraud prevention: To detect and prevent unauthorised access, duplicate accounts, bonus abuse and money laundering.
• Legal compliance: To meet record-keeping and reporting obligations applicable to online betting platforms.
• Responsible gaming: To monitor betting patterns and identify players who may need support, and to enforce self-exclusion and deposit limits.
• Customer support: To respond to your queries and resolve account issues effectively.
• Platform improvement: To understand how players use jaitbaaz and improve the experience over time.
• Marketing (with consent): To send promotional offers and updates to players who have opted in to receive them.

4. Payment Data

jaitbaaz supports deposits and withdrawals via bKash, Nagad and Rocket. When you make a transaction, your mobile banking account number is recorded by jaitbaaz for the purpose of processing the payment and verifying that the account belongs to you.

jaitbaaz does not store raw payment credentials such as PINs or full account passwords. Payment transactions are processed through secure channels provided by the respective mobile banking operators. jaitbaaz receives confirmation of successful transactions and records the transaction reference, amount, timestamp and associated jaitbaaz account — nothing more.

5. Data Sharing

jaitbaaz does not sell, rent or trade your personal data. We share data only in the following limited circumstances:

• Payment processors: bKash, Nagad and Rocket receive the minimum data necessary to process your transactions.
• Game providers: Third-party game providers such as Evolution Gaming may receive a session token and anonymised player identifier to facilitate gameplay. They do not receive your name, mobile number or payment details.
• Technology service providers: Companies that provide hosting, security monitoring and platform infrastructure to jaitbaaz may process data on our behalf under strict data processing agreements.
• Legal authorities: jaitbaaz will disclose personal data to law enforcement or regulatory authorities if required to do so by law or in response to a valid legal request.

All third parties who process data on behalf of jaitbaaz are required to handle that data securely and to use it only for the specific purpose for which it was shared.

6. Cookies

jaitbaaz uses cookies and similar tracking technologies to operate the platform and improve your experience. Cookies are small text files stored on your device when you visit the jaitbaaz website or use the app.

Types of Cookies Used

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. You cannot opt out of essential cookies.
• Analytics cookies: Used to understand how players navigate the jaitbaaz platform — which pages are visited most, where players drop off and how long sessions last. This data is aggregated and anonymised.
• Preference cookies: Store your platform preferences such as language settings and display options so you don't have to set them every time you log in.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using jaitbaaz, but some features may not work as smoothly.

7. Data Retention

jaitbaaz retains personal data only for as long as it is needed for the purpose it was collected, or as required by law. The following retention periods apply:

When data reaches the end of its retention period, jaitbaaz deletes or anonymises it securely. If you request account closure, jaitbaaz will begin the deletion process within 30 days, subject to any legal hold requirements on transaction records.

8. Your Rights

As a jaitbaaz player, you have the following rights over your personal data. To exercise any of these rights, contact jaitbaaz support at [email protected].

jaitbaaz will respond to all data rights requests within 30 days. In some cases, particularly for complex requests, this may be extended by a further 30 days — you will be notified if this applies to your request.

9. Security

jaitbaaz uses a range of technical and organisational measures to protect your personal data from unauthorised access, loss, alteration or disclosure. These include:

• TLS encryption for all data transmitted between your device and the jaitbaaz platform
• Encryption at rest for all stored personal data and payment records
• Access controls that limit which jaitbaaz staff can view personal data, based on their role
• Regular security audits and penetration testing of the jaitbaaz platform
• Automated monitoring for unusual login activity and suspicious account behaviour
• Two-factor authentication options for player accounts

Despite these measures, no online platform can guarantee absolute security. If you become aware of any unauthorised activity on your jaitbaaz account, contact support immediately at [email protected].

10. Minors

jaitbaaz is strictly for players aged 18 and above. jaitbaaz does not knowingly collect personal data from anyone under the age of 18. If we become aware that a minor has registered an account, that account will be closed immediately, all data associated with it will be deleted, and any deposits will be returned to the originating payment method.

If you believe a minor has registered a jaitbaaz account, please contact support at [email protected] so we can investigate and take appropriate action.

11. Changes to This Policy

jaitbaaz may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements or platform features. When changes are made, the updated policy will be published on this page with a revised "Last Updated" date at the top.

For significant changes that affect how your data is used, jaitbaaz will make reasonable efforts to notify you via the contact details on your account. Continued use of jaitbaaz after a policy update constitutes acceptance of the revised Privacy Policy. If you do not agree with the updated policy, you should stop using jaitbaaz and request account closure.

12. Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how jaitbaaz handles your personal data, contact the support team:

For information on how jaitbaaz handles responsible gaming, visit the Responsible Gaming page. For the full platform rules, read the Terms and Conditions.